Privacy Policy

Who this policy is about

Royal Chimney Sweep Repair Cherry Hill operates royalchimneysweeprepaircherryhill.com and works chimney, dryer vent and air duct jobs at customer properties across Cherry Hill Township, Camden County and the further New Jersey counties we serve. There is no shopfront or public office of ours to visit — every job starts with a phone call or the form on this site. If anything below raises a question, ring (856) 606-0212 — someone is on that line Every day, 7:00 AM through 9:00 PM.

What the form actually asks for

The estimate form asks for your name, a phone number, the town the property is in, and which of our services fits. Email is optional — leave it blank and we will simply call you back. The open text box is there so you can describe what is actually happening rather than pick from a list that does not fit. That is everything the form collects; there is no account to set up and nothing hidden in a field you have not seen.

If you rang instead of filling anything in, we hold what you told us over the phone under this identical policy and for this identical stretch of time.

The form also records which advertisement, search result or link brought you here — the campaign and click identifiers attached to the web address, where a search engine or ad platform put them there. Those tell us which listing worked; they say nothing about you personally and nothing beyond that single visit.

What we do with it

Everything you send goes toward answering your enquiry, scheduling the visit, and keeping an accurate record of the work done at your property — a record a future buyer, an insurer, or you yourself may need years later. We do not sell your details, rent them out, or hand them to anyone else to market to you. The form itself is delivered through an outside booking and messaging platform acting purely on our instructions; that provider does not use what you send for its own purposes.

How long we hold on to it

An enquiry that never turns into a job is kept for two years and then cleared out. A completed job is different — what we found, what we did, and any photographs taken stay on file for seven years, since that is the kind of paper trail a homeowner, an insurer or a home inspector may reasonably want to see long after the work is finished.

Ask, and we will erase anything we are holding on you well before either of those windows closes — the only exception is if a law somewhere obligates us to keep it a little longer. Ringing (856) 606-0212 is the fastest way to make that request.

Cookies, Google, and what runs on this site

This site does not set its own cookies and, as of the date at the top of this page, carries no analytics or advertising script. If that ever changes, this section gets updated and re-dated before anything new starts running — not folded quietly into the existing wording. The typefaces you see are built into the site at publish time and served from this same address rather than fetched live from anywhere else.

One thing on this site is not ours: the embedded map showing our Google Business Profile. That is Google’s own product, and Google — not us — decides what it collects or displays through it. Loading that map may set a cookie belonging to Google; nothing else on this site does.

Requesting a copy, a correction, or deletion

We do not handle personal information on anything like the scale that triggers New Jersey’s data privacy statute, but we do not need a law to make us answer a reasonable request. Ask us — a phone call is easiest — for a copy of what we hold on you, a correction, or its deletion, and we will get back to you within thirty days, whoever you are and wherever you live.

Children

This site is not directed at children, and we do not set out to gather anything from a visitor under thirteen. A parent who thinks a child has used the form to reach us should call (856) 606-0212; we will take down whatever was sent right away.

Changes to this policy

Whenever this policy is revised, the date stamped at the top moves too. Something substantial — a new tracking script, a different processor, a longer or shorter retention window — will be spelled out here in its own words, not folded quietly into a sentence that already existed.